Welcome to New Horizons Counseling. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these terms. Please read these terms carefully before engaging with our services. If you do not agree to these terms, please discontinue the use of our website.

1. Acceptance of Terms

By using our website or engaging with our counseling services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2. Services Provided

New Horizons Counseling provides counseling and mental health services, including but not limited to individual counseling, couple counseling, group therapy, and other therapeutic services. The services offered are intended for personal development, mental health support, and emotional well-being. We do not provide any medical or psychiatric diagnosis, treatment, or prescriptions.

3. Use of Website

By using our website, you agree to the following:

• You must be at least 18 years of age or have parental/guardian consent to access our services.
• You agree to use our website in a manner that is lawful and respectful to others.
• You will not use our website for any fraudulent, harmful, or illegal activities.
• You are responsible for maintaining the confidentiality of your account and login credentials and for all activities that occur under your account.

We reserve the right to terminate or suspend your access to our website if we determine that you have violated these terms.

4. Appointments and Payments

When booking an appointment through our website or by contacting us directly, you agree to the following:

• Appointment Scheduling: All appointments must be scheduled in advance, and availability is subject to change.
• Cancellation Policy: If you need to cancel or reschedule an appointment, please notify us at least [insert required notice time] hours in advance to avoid a cancellation fee. Failure to provide sufficient notice may result in a charge for the missed session.
• Payments: Payments for services are due at the time of service unless otherwise arranged. We accept [list of payment methods]. All fees for services are non-refundable.

5. Confidentiality and Privacy

At New Horizons Counseling, we prioritize the confidentiality and privacy of our clients. All personal and health-related information shared with us during counseling sessions is treated as confidential, in accordance with our Privacy Policy and applicable laws, including HIPAA (Health Insurance Portability and Accountability Act). Exceptions to confidentiality may apply in cases where:

• We are required by law to report certain situations, such as threats of harm to yourself or others, abuse, or court orders.

For more details on how we handle your personal information, please review our [Privacy Policy](insert link).

6. Limitations of Service

Our counseling services are designed to provide emotional support, guidance, and personal growth, but they are not a substitute for medical or psychiatric care. You acknowledge that:

• Our counselors are not medical doctors or psychiatrists and cannot prescribe medication.
• Counseling outcomes may vary, and no specific results are guaranteed.
• If you are in crisis or require immediate mental health assistance, please contact a medical professional, call 911, or visit your nearest emergency room.

7. Intellectual Property

All content, logos, graphics, and material on our website, including written content, are the intellectual property of New Horizons Counseling and are protected by copyright laws. You may not copy, distribute, or use any content from our website without prior written permission from us.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of use of any third-party websites. We encourage you to review their terms and conditions before engaging with those sites.

9. Limitation of Liability

To the maximum extent permitted by law, New Horizons Counseling shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our services or website, including but not limited to:

• Loss of data, revenue, or profits.
• Personal injury or emotional distress.
• Any errors, omissions, or interruptions in service.

We provide our website and services “as is” and do not make any warranties, express or implied, regarding the accuracy, reliability, or availability of our website or services.

10. Indemnification

You agree to indemnify and hold New Horizons Counseling, its employees, contractors, and affiliates harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our website or services, your violation of these Terms and Conditions, or your infringement of any rights of a third party.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective upon posting on this page, and the date of the latest revision will be indicated at the top. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your State], without regard to its conflict of law principles. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in [Your State].

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

New Horizons Counseling
Phone: (530)378-9117